Commercial properties
Offices, retail and mixed-use operations
NYC annual compliance coordination
Annual backflow testing, filing and follow-up—handled.
One clear point of contact for testing access, report coordination, failed-device follow-up and the next deadline.
For commercial and multifamily properties across New York City.
Annual cycle On track
Next action
Confirm accessTesting date coordinated around your property.Every 12 monthsAnnual test report cycle
Certified testingNYSDOH tester required
Clear follow-throughTesting through reminder
Why timing matters
A routine task on a recurring clock.
Backflow compliance is easier when the test, signatures, filing and follow-up move as one job—not four separate loose ends.
New York City requires annual reports for covered devices within the 12-month cycle. A missing report is a rules violation that may result in a summons. ClearLine is designed around early coordination and a calm, documented handoff at each step.
Read NYC Rule §20-04Properties served
Built for the people responsible for the building.
Practical support for operators coordinating access, vendors and annual compliance across working properties.
Property portfolios
Managers coordinating multiple addresses
Multifamily buildings
Residential buildings with covered devices
Restaurants & hospitality
Commercial kitchens, hotels and venues
Schools & institutions
Education and institutional facilities
Industrial facilities
Processing, storage and specialty uses
Property type alone does not determine the requirement. DEP evaluates the actual or potential cross-connection hazard and any applicable exemption.
What’s included
One service line from notice to next year.
ClearLine keeps the administrative path visible while qualified trade professionals handle the regulated work.
Start with your noticeAnnual device testing
Coordinate access and testing with the appropriately certified trade professionals.
Report & filing coordination
Keep the test record, required signatures and submission path moving together.
Failed-test follow-up
Organize repair and retesting steps around the timeframes that apply.
Deadline reminders
Track the next annual cycle so the notice does not restart the scramble.
Portfolio oversight
Give property teams a consistent intake and follow-up process across locations.
The process
Four steps. No mystery handoffs.
- 01
Send the notice or device information
Share the DEP notice, prior test form or the details you have. If you are unsure, start with the address.
- 02
Confirm property access and deadline
We clarify the device location, building contact, access window and the date that is driving the request.
- 03
Complete testing and required follow-up
Testing is coordinated with qualified trade professionals. If a device fails, repair and retesting are organized next.
- 04
Receive filing confirmation and next-year reminder
Close the loop with a clear record of the filing step and a prompt before the next annual cycle.
For property managers
One repeatable process across every address.
Centralize notices and device details, coordinate access with on-site teams and keep next actions easy to scan. ClearLine is structured for a single property or a growing NYC portfolio.
Discuss your portfolioPropertyStatus
Queens · Mixed useTest scheduled
Brooklyn · MultifamilyAccess needed
Manhattan · RestaurantFiled
Illustrative workflow only—no customer or property data.
Qualified work, verifiable roles
Trust starts with knowing who must do what.
ClearLine does not present invented credentials. A real engagement would verify the required professionals before work is scheduled.
Testing
A current NYSDOH-certified backflow tester employed by a Licensed Master Plumber.
Annual report
The completed annual report requires the Licensed Master Plumber’s seal.
New installation
Plans by a PE or RA, DEP plan approval and installation by a Licensed Master Plumber.
Frequently asked
The questions behind the notice.
How often is a backflow device tested in New York City?
NYC rules require covered RPZ and double-check valve assemblies to be tested at least annually. After the initial report, the next annual report is due within 12 months, and each later annual report is due within 12 months of the previous report.
Does every commercial or multifamily property need a device?
No single label answers that question. DEP lists many property and business types that generally require devices unless specifically exempted, while the actual requirement depends on the water-service configuration and potential or actual cross-connection hazard. DEP, or a qualified PE or RA where appropriate, should confirm the requirement for a specific property.
Who is allowed to perform the annual test?
Under NYC rules, testing must be performed by a backflow-prevention-device tester certified by the New York State Department of Health and employed by a Licensed Master Plumber. Annual test reports require the Licensed Master Plumber’s seal.
What happens if a device fails?
NYC rules say a report showing that the device is not working properly will not be accepted. The defect must be repaired within 30 days and followed by a retest; retest results must be submitted within 30 days after the repair is completed.
Can you coordinate a new installation?
The demonstration intake includes new installations so the request can be routed correctly. In NYC, a new installation typically involves a PE or RA preparing the plan, DEP approval and a Licensed Master Plumber performing the installation, followed by certified testing and the required sign-offs.
What should I send to get started?
A DEP notice, prior GEN215-B test form or basic device information is useful. If none is available, send the property address, property type, your best estimate of the device count and any date shown on your notice.
Start here
Send the property details. We’ll map the next step.
A notice or prior report helps, but it is not required for this demonstration. Start with what you know.
Useful to have
Property address · device count · due date · access contact
Demo mode: information stays in this browser session and is not saved.
Keep the annual cycle moving